At Amr Kareem Foods, we understand that shopping online can raise many questions. To make your experience more convenient, we've compiled answers to some of the most frequently asked questions. If you need further assistance, feel free to reach out to us through our Contact page
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"At Amr Kareem Foods, we aim to make your shopping experience hassle-free. If you can’t find the answer you're looking for, don't worry! Our team is available to assist you with any questions, big or small." Looking for a Product? Find your favorite spices or ingredients easily in our Shop section. Need Support? We are happy to help you with any inquiries. Reach out via Phone, Email, or Contact Form.
Pre Sale Questions
Q: “How can I choose the right product?”
We provide detailed product descriptions, including ingredients, usage, and storage. If you're unsure, feel free to reach out to us for personalized recommendations!
Q: “ Can I see a sample before purchasing in bulk?”
Yes, we offer sample sizes for most of our products. Please contact us for availability and pricing.
Q: “ How do I place a bulk order?”
To place a bulk order, just reach out to us via phone, WhatsApp, or email, and our team will assist you with the process and provide you with a custom quote.
Q: “ Is there any minimum order requirement for bulk purchases?”
Yes, we have a minimum order quantity for bulk purchases. Please contact our team for details on bulk order quantities and pricing.
Q: “Can I customize my order?”
If you have specific requests (like packaging or product combination), we’ll try our best to accommodate them. Just contact us before placing the order to discuss customization options.
Q: How long does delivery take before I receive my order?”
We aim to deliver all products within 2-3 working days across Pakistan, depending on the location. You will receive a tracking number once your order is dispatched.
Q: “Can I make changes to my order after placing it?”
Once an order is placed, we can only make changes within 24 hours. After that, the order will be processed for delivery. Please contact us immediately if you need any changes.
Q: Can I get more details about the packaging of your products?
All our products are hygienically packed and properly sealed for freshness. For more details, you can contact us or check product descriptions for specific packaging info.
After You Order – Delivery, Returns & More
Q: “ How long does delivery take?”
We deliver all across Pakistan. Most orders are delivered within 2 to 3 working days, but in many cases, they arrive even earlier.
Q: “ Which courier service do you use?”
We work with reliable courier partners to ensure timely and safe delivery. Specific courier details are shared once the order is confirmed.
Q: “Is Cash on Delivery (COD) available?”
Yes! We offer Cash on Delivery all over Pakistan for your convenience.
Q: “ Can I return or exchange a product?”
Yes. Products like spices can only be returned if there is an issue (e.g. expired or damaged), within 2 days of delivery. Other items can be returned within 6 days, no questions asked.
Q: “What if the product is damaged or expired on arrival?”
If you receive a damaged or expired item, please contact us immediately. We will arrange a replacement or full refund — no hassle at all.
Q: “ How can I cancel my order?”
If you wish to cancel your order, please contact us within 24 hours of placing it. Once the order is shipped, cancellation may not be possible.
Q: “ What if I enter the wrong delivery address?”
No worries! If your order hasn't been dispatched yet, we can update the delivery address. Just contact us as soon as possible.
Q: “ How can I contact customer support?”
You can reach us via:
Phone / WhatsApp: (+92 345 4055901)
Email: (amrkareem1927@gmail.com)
Or through our Contact Us page.
Q: “ Is my personal information secure?”
Absolutely. We never share your personal data with anyone. For full details, check our Privacy Policy.